TSG T5002-2017電梯維護保養(yǎng)規(guī)則規(guī)定了維保單位設立24小時值班電話。接到報警后直轄市或者設區(qū)的市維保人員抵達時間不超過30分鐘，其他地區(qū)一般不超過1小時。
電梯的維保項目和要求分為半月、季度、半年、年度等四類，包括清潔、潤滑、檢查、調整、更換等安全要求。
另外，對維保質量、記錄、專業(yè)術語等都有明確規(guī)定。

　　Elevator maintenance rules of TSG T5002-2017 effect in 2017

　　The elevator maintenance rules of TSG T5002-2017 have required that maintenance companies should be equipped with 24-h duty calls. once received an alarm call, maintenance workers should arrive the spot in 30 minutes, or in 1 hour, when the spot is without the jurisdiction area.

　　Elevator maintenance includes cleansing, lubrication, inspection, adaption and replacement, separately conducted biweekly, quarterly, half-yearly and yearly. Moreover, the maintenance quality standard, reporting manners and technical terms are all clearly regulated in the rules.